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Customer Success Manager, Enterprise at Brightwater

Samuel Adeyemi's resume, tailored

All examples Invented people The product's real format

Summary

4 of 6 requirements are supported by the resume as written, one needs an answer from the candidate, and one is not shown, so it stays out rather than being invented.

What the posting asks for

A book of enterprise accounts

Supported

Orca, bullet 1

Retention or churn targets

Supported

Orca, bullet 2

Expansion with sales

Supported

Orca, bullet 3

Quarterly business reviews

Supported

Orca, bullet 4

Gainsight or similar

Needs your answer

Question

Managing a team of CSMs

Not shown

Not mentioned

No score. “Supported” names the sentence that supports it. “Not shown” means the resume says nothing about it, and neither will the tailored version.

The tailored summary

Customer success manager for 42 enterprise accounts worth $6.8M ARR. 96% gross retention in 2025, 14 expansions closed with the account team.

Each figure in this summary appears in a bullet below. The summary is assembled from them, not written over them.

Changes that matter

  • Original: Managed a portfolio of important customers.Rewritten: Managed 42 enterprise accounts worth $6.8M ARR, with 96% gross retention in 2025.
    From your resumeWhy this changed: Book size and retention are the posting's first two requirements; both figures were in the resume.
    Source: “Owned 42 enterprise accounts ($6.8M ARR); gross retention 96% in 2025.” Orca, bullets 1 and 2.

    In your own application you choose: use this wording, edit it, or keep your original.

  • Original: Worked with sales on upsells.Rewritten: Closed 14 expansions with the account team in 2025, each sourced from a quarterly business review.
    From your resumeWhy this changed: The posting pairs expansion with QBRs; the resume connects the two.
    Source: “14 expansions closed with the account team in 2025, each surfaced in a QBR.” Orca, bullet 3.

    In your own application you choose: use this wording, edit it, or keep your original.

  • Original: Organized the customer holiday gifts.Left out.
    Left outWhy this changed: Not relevant to the posting.
    Source: “Organized the customer holiday gifts.” Orca, bullet 6.

    In your own application you can keep this line in.

The rewrite we rejected

  • Rejected suggestion: Owned $6.8M in renewals and expansions.Owned 42 enterprise accounts ($6.8M ARR); expansions were closed with the account team.
    Rejected, original keptWhy it was rejected: Expansions were closed with sales; owning them outright is more than the resume says. Checked against Orca, bullets 1 and 3.

The first draft proposed the struck line. The check found the resume does not support that level of ownership, reverted to the original wording, and shows you both so you know what was declined.

The one question we asked

Needs your answer: Gainsight or similarThe posting names Gainsight. Your resume does not name a success platform. Which one did you use, if any? Describe it, or leave this out.

An answer goes in as a bullet labelled “added by you”. Leave it blank and the resume says nothing about it. There is no checkbox that approves a claim on your behalf.

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